Patience, kindness and consistency is what every dog needs.

🌿 Snazzy Dog Pet Spa — Terms & Conditions

🐾 Membership Overview

Snazzy Dog is a Members-Only Dog Spa offering calm, gentle, Fear-Free, energy-aligned grooming.
Membership ensures your dog receives consistent monthly care in an unrushed, peaceful environment.

Your membership fee secures your dog’s reserved appointment spot each month and supports coat health year-round.

🐾 Billing & Payments

Monthly Billing Cycle

Membership fees are billed on the 1st of each month and are non-refundable once the billing cycle begins.

Grace Period & Late Fees

Payment must be completed by the 5th of the month.
After the 5th, a $15/day late fee applies.

Annual Price Adjustment

A small 3% annual increase is applied each year to maintain high-quality products, a calm environment, and fair wages for our team.

🐾 Appointment Expectations

Appointment Duration

We operate with a gentle, unhurried pace.
• Small dogs: approx. 2+ hours
• Medium/Large dogs: 3–4 hours

Monthly Attendance

All membership levels require monthly attendance.
If your dog misses their monthly appointment:
• Additional grooming fees may apply due to excess coat growth
• Two consecutive missed months may result in membership termination

🐾 Cancellation & No-Show Policy

Premium Membership (All-Inclusive)

Your monthly fee fully covers your grooming service.
Because your service is prepaid:
• No monetary fees apply for late cancellations or no-shows
• Repeated missed appointments may result in membership review or loss of complimentary perks

Flexible Membership

Because services are not prepaid under the Flexible Plan:

• Late Cancellation (less than 24 hours): $25 fee
• No-Show: The full cost of the scheduled bath or haircut will be charged

Two no-shows may result in removal from the membership program.

🐾 Flexible Plan Conditions

  • Monthly fee holds your dedicated spot on our schedule

  • Cost of the bath or haircut is paid at your appointment

  • Monthly fee still applies even if the appointment is missed

  • Includes one complimentary nail file per month (upon request; no rollover)

  • Excessive missed appointments may lead to membership review

🐾 Premium Plan Conditions

  • Monthly membership includes one full groom OR one bath

  • Includes one complimentary mid-cycle bath per billing cycle (upon request; no rollover)

  • No payment is due at the appointment for included services — everything is covered

  • Monthly attendance is required to maintain the membership

  • No late-cancel or no-show fees (prepaid), but repeated misses may lead to membership review

  • Complimentary services do not roll over

  • Premium pricing reflects dog size and coat type for safety and fairness

🐾 Grooming & Safety Policies

Fear-Free, Energy-Aligned Handling

We use intuitive, gentle techniques rooted in Fear-Free principles and Reiki-infused care.
If a dog becomes overly stressed or unsafe, we will stop or modify services.

Behavior Policy

Unsafe or aggressive behavior (biting, extreme panic, severe intolerance to handling) may result in:
• Modified grooming
• Vet-grooming referral
• Membership termination

Matting Policy

We do not de-mat.
Severely matted coats will be shaved using the safest blade for your pet’s comfort.

Double-Coated Dogs

We do not shave double-coated breeds unless medically required (vet documentation needed).

Puppy Policy (2–5 months)

Puppies receive Tidy Up services only until trust and comfort are established.

Senior Dogs (10+)

Grooming is fully comfort-based.
We may stop or adjust services if needed for safety and wellbeing.

🐾 Health Requirements

Vaccinations

Dogs must be up-to-date on required vaccinations. Proof may be requested at any time.

Medical Conditions

Please disclose any health or behavioral conditions, including:
• Heart issues
• Allergies
• Mobility limitations
• Seizures
• Anxiety
• Past grooming complications

🐾 Membership is Per Dog

Memberships cannot be transferred to another pet or person.