What is a membership-based grooming spa?

At Snazzy Dog, we operate on a monthly membership model to ensure your dog gets consistent, high-quality care year-round. Instead of booking random appointments, your dog has a set spot on our schedule each month—no hassle, no waiting. It also helps build trust between your dog and their groomer.

Do I need to keep the same appointment every month?

Each member has a recurring monthly appointment reserved on our schedule. This consistency helps us maintain coat health, build trust with your dog, and keep our low-volume schedule running smoothly. We typically pre-book recurring appointments for the year, so you always know when your dog is coming in. If you need to reschedule, just give us as much notice as possible and we’ll do our best to find another available time.

What makes Snazzy Dog different from other grooming salons?

We're not your typical grooming shop. Snazzy Dog is a calm, boutique dog spa that focuses on your dog’s comfort above all else. We’re crate-free, Fear Free Certified, and trained in energy-based grooming techniques like Reiki. Your dog’s well-being is our top priority—not how fast we can get them done.

Do you accept walk-ins or one-time appointments?

No, we don’t offer walk-in or one-time grooming appointments. Snazzy Dog is exclusively for monthly members because consistency is a big part of how we create a calmer grooming experience and build trust with each dog over time.

All new members begin with our Signature Membership. After your dog’s first appointment, you’ll have the option to remain on Signature or switch to the VIP Membership.

Can I stay and watch?

You're more than welcome to relax in our cozy lobby while your pup is being pampered! However, we kindly ask that pet parents not watch the grooming process, as it can be very distracting for both the dog and the groomer. A calm, focused environment helps us give your dog the safest and most stress-free experience possible.

Do you offer boarding?

We do not offer boarding.

Do you let the dogs interact?

No, not unless they are in the same family.

What kind of shampoo do you use?

We actually use shampoo AND conditioner on every pet. We use Showseason & CHI for Dogs brand products. 

Do you use crates?

No, we are a crate free facility.

How do payments work?

Membership fees are automatically billed on the 1st of each month, with a grace period through the 5th. After the 5th, a one-time $25 late fee applies.

Signature Members pay a $50 monthly membership fee to reserve their recurring spot, then pay separately for their dog’s grooming service at each appointment. VIP Members have their regular bath or groom bundled into one monthly payment at a preferred rate.

Membership fees are non-refundable once the billing cycle begins, even if an appointment is missed.

What happens if my dog has anxiety or behavioral issues?

We specialize in working with sensitive pups. That said, we won’t force any dog through a service if it feels unsafe or traumatic. If needed, we may refer you to a vet or behaviorist, or adjust your dog’s grooming plan to support their well-being. We believe in patience, not punishment.

Do you groom all breeds and sizes?

We welcome most breeds under 40 lbs. Dogs over 40 lbs may be considered on a case-by-case basis and must be friendly, cooperative, and comfortable being groomed. For the safety of our groomers and to preserve the calm environment we’re known for, we’re unable to accommodate dogs who show signs of extreme aggression or extreme stress during grooming.

What's the difference between Signature and VIP?

Every Snazzy Dog member receives the same calm, personalized grooming experience. The difference is how you prefer to pay.

Signature offers more flexibility: your monthly membership reserves your recurring spot, and you pay for grooming separately at each visit.

VIP offers more simplicity and savings: your dog’s regular bath or groom is bundled into one lower monthly payment.

All new members begin with Signature and may choose to switch to VIP after their dog’s first appointment.